Return Policy


If you’ve ordered the wrong item or the product is defective, you may return it up to 30 days from your date of purchase. Please make sure to keep your receipt for this process. No refunds and exchanges will be issued if it has exceeded 30 days.

To be eligible for a return, your item must be unused and in the same condition as you received it, in its original packaging. Items that are damaged will not be accepted and cannot be returned.


Once your item is received, we will send you an email to notify you whether your time is approved for a return. We will refund you the same amount to your original method of payment within a month.

There is a processing time before the refund can be made so please make sure to check your bank account.

If there are any questions or concerns regarding the refund, kindly contact


We will only replace items if you received them in a defective or damaged condition. Please send us an email with photo proof of the damaged item in its original packaging at

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Frequently asked questions

We aim to process and ship all orders within 1-2 business days. You'll receive a tracking number once your order has been dispatched so you can monitor its journey to your doorstep.

We stand behind Activene 100%. If you're not happy with the product for any reason within 30 days of purchase, we offer a full refund. Simply contact us and we'll guide you through the return process.

While Activene doesn't have a traditional warranty, we offer a 100% money-back guarantee within 30 days of purchase if you're not satisfied with the product.

f you're not satisfied with Activene within 30 days, simply get in touch with us. We'll provide instructions for returning the product and issue a full refund once we receive it.

Currently, we ship Activene to customers in the United States. Please contact us for inquiries about international shipping.

All the reviews you see on our website are genuine and come directly from our Amazon page. They are written by real people who have used Activene. We believe in transparency and honesty, so we never alter or manipulate reviews. You can also check these reviews directly on our Amazon page for further verification.